iCat - Contents Services

5/9/2017 (Permalink)

Content Processing is powered by iCat at SERVPRO Dale City/Lake Ridge

If your contents were damaged in a water damage or fire, have no fear SERVPRO Dale City/Lake Ridge Professionals are here to help.  Our crews utilize iCat software during all pack-outs and non-salvageable contents inventorying.

This process allows our crews to manage contents more effectively and efficiently.  The iCat application also allows the customer and adjuster to view the content processing in real time via a secure web address, with personal log-in and password. 

How does the process work and why would it benefit all parties?

During each and every pack-out, the crew will photograph and apply a unique barcode to each item leaving the home.  Once the item arrives at the cleaning facility the crew applies a new label to the item, the new label allows the crew to place the cleaned item in the correct room upon return.  During this process, the customer is able to view the contents via the secure web address and request any items needed during the reconstruction time period.

The program also includes the ability to value non-salvageable contents.  This process allows for descriptions, values and the customer to input on value of the contents and much more. 

Please contact one of our representatives to learn more about our pack-out/non-salvageable inventorying processes at 703-583-8484.

Find out more about iCat here:  https://www.icatcontents.com/powered-by-icat/